Refund Policy

Website Development

Website development projects usually comprise two components: Web Design and Web Development. Web design includes the initial mockup and layout, while development includes CMS/blog setup, e-commerce, and custom coding.

You are entitled to a 100% refund of any upfront payment if:

  • You are not satisfied with the initial design mockup.
  • We have not started your project or cannot start soon.
  • We are unable to complete the project as per specifications.
  • You cancel within 24 hours of payment.

No refund will be provided if:

  • You approved the design mockup (unless we cannot complete the project).
  • Delays are caused by lack of communication from your side.

Hosting, Domains, SSL, and Email

We do not offer refunds for domain registration, hosting, SSL certificates, or email services. These are third-party items that must be purchased on your behalf and are non-refundable once ordered.

Third-Party Purchases

Any third-party item or license purchased specifically for your project is non-refundable. This includes (but is not limited to) paid plugins, themes, APIs, SaaS subscriptions, stock assets, or software licenses.